![]() If you start on a monthly account and switch to an annual account before the 30 days are up and then cancel, you are still eligible for a full refund. This applies to both annual and monthly subscriptions. If you cancel a paying account within 30 days after converting your free/free-trial account to a paying account (i.e., before the second bill), you are eligible for a refund of the amount you have been charged for the first invoice charged to that account. Cancel paying account within the first 30 days of conversion.
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